Below are some frequently asked questions from our clients before purchasing our products.
If you have any additional inquiries, please send them to info@nomadhues.com.
- All
- Ordering & Payment
- Shipping
- Returns & Refunds
- Products
Need Help?
If you have an issue or question that requires immediate assistance, you can chat live with a Customer Service representative by clicking on the Chat icon.
If we aren’t available, drop us an email at info@nomadhues.com and we will get back to you within 20-36 hours!
Ordering & Payment
We accept all major forms of payment.
Once your order ships, we will provide you with a tracking numbe.
Shipping
Shipping typically takes 10-15 business days after we receive your payment.
Yes, we ship worldwide. If your country is not listed during checkout, please contact us.
We ship all orders within 3 business days of receiving payment. Click here for more details.
Returns & Refunds
Yes, we accept returns within 3 business days from the date of delivery. You can contact us at return@nomadhues.com or click here to request a return online.
The customer is responsible for return shipping costs unless the item arrived damaged or incorrect.
You have 3 days from delivery to request a return. After 3 days, returns will not be accepted.
Products
We sell a variety of products including handmade rugs, machine-made rugs, and souvenirs from Turkey.
Yes, we offer a selection of both handmade and machine-made rugs to cater to different preferences and budgets.
Our souvenirs are sourced from Turkey, reflecting the rich cultural heritage and craftsmanship of the region.
Yes, we keep our prices low so that everyone has a chance to own one of our beautiful products.